The Power of Prevention: Why Early Detection is Your Best Health Strategy
June 30, 2026
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In the fast-paced world of modern medicine, we often find ourselves playing catch-up with our health. We wait for a
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Explore our collection of articles, guides, and videos.
Prostate and Testicular Cancer Screening Guide: What Every Man (and His Loved Ones) Should Know
June 16, 2026
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Learn why prostate and testicular cancer screening saves lives — and how one conversation with a loved one can make all the difference.
Why Your Tendon Won’t Heal — And the Advanced Protocols That Actually Address the Root Cause
June 9, 2026
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Stubborn tendon injury that won’t heal? Discover advanced tendon healing protocols that clear cellular blockades and restore your body’s repair signals.
Common Questions
Your questions, our answers.
What is asynchronous messaging telehealth and how does it work?
Asynchronous messaging telehealth lets you send symptoms, questions, and photos any time via secure chat. Our hand-selected team reviews, replies, and forwards pertinent info to our providers. Video visits remain available upon request or when legally required.
How much does it cost to message my provider?
Messaging your provider with general questions is always free. You’re only charged our $99 consultation fee (+ PUSH Health processing fees), totaling about $117.95, if a prescription or formal treatment plan is issued.
Can I get an acute sickness evaluation online?
Yes. For symptoms like fever, sore throat, or flu-like signs, your provider assesses your condition via messaging or video. If you need prescriptions or lab orders, we send them electronically—no office visit required.
How do I schedule a video visit instead of messaging?
Just message us and ask for our video visit availability. We will send you a booking link with our availability so you can choose a convenient time for you.
Are prescription refills available through TeleHealth Connect?
Absolutely. Message us with your medication details and we’ll process refills as appropriate —no controlled substances. Prescriptions are transmitted electronically to your chosen pharmacy without delay.
Can I order lab work through a telehealth visit?
Yes. We can order labs for $25 (+ PUSH Health processing fees). You’ll get electronic orders to visit a certified lab near you—no office visit needed.
Do you treat women’s health concerns like UTIs online?
Yes. Your provider offers discreet UTI treatment via messaging or video. Simply share your symptoms, and we’ll prescribe antibiotics to your pharmacy–if appropriate.
Is sexual health care available through TeleHealth Connect?
Yes—our providers evaluate STIs, manage birth control, and address vaginal or erectile health concerns. Message your symptoms—we’ll do the rest, including any needed prescriptions.
Can I use insurance to pay for my telehealth visit?
We don’t bill insurance for visits—our $99 consultation fee keeps pricing transparent. You may use insurance when filling prescriptions at any pharmacy that accepts your plan.
What states do you serve and where are you not licensed?
We’re licensed in all 50 states. Due to recent telehealth law changes, we are not currently seeing patients in Mississippi.
How quickly can I start my virtual visit?
We normally respond within two hours or less. Video visits are scheduled based on availability.
What equipment do I need for a telehealth video visit?
Just a smartphone, tablet, or computer with a camera, microphone, and internet connection. No special software—your secure video link opens in any browser.
How do I get my lab results?
Once your lab processes the tests, results are sent to us for review. After we review them, we send you secure notifications with your results and explain next steps.
Can I get weight-management medication through TeleHealth Connect?
Yes. We offer virtual weight-management consultations. After your assessment, your provider prescribes and sends medication orders to your pharmacy for pickup–if appropriate.
What if I need urgent care after hours?
For true emergencies, call 911 or go to your nearest ER. For urgent but non-emergency concerns after hours, message us—our team will reply by the next business morning.
Need more help?
If you have more questions, just ask! We’re here to provide you with all the information you need.
Empowering Your Health
What our clients say about their experience
Rated 5 out of 5
"Using My Telehealth Connect has changed the way I access healthcare. The service is efficient, and I can consult with doctors from the comfort of my home."
Jessica Lee
Marketing Specialist
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